Bereavement Support

Claims & Support Process

When the unexpected happens, we're here to help. Our streamlined claims process ensures families receive timely support during their time of need.

How to File a Claim

Our claims process is designed to be simple, transparent, and fast. Follow these steps to access your bereavement support.

1

Notify Us

Contact the fund administration immediately upon bereavement.

2

Submit Documents

Provide required documentation including death certificate and ID.

3

Verification

Our team verifies eligibility and claim details.

4

Receive Support

Claim is processed and support is provided to the family.

Required Documents

Death Certificate

Original or certified copy of the death certificate.

Member ID

Valid identification document of the deceased member.

Next of Kin Details

Contact information and relationship to the deceased.

Claim Form

Completed claims application form with all details.

Processing Timeline

Day 1-2

Claim Submission

Submit all required documents and claim form.

Day 3-5

Verification

Our team reviews and verifies the claim.

Day 5-7

Approval

Claim is approved and support amount determined.

Day 7-10

Disbursement

Support is provided to the family.

Need to File a Claim?

If you or a family member has experienced a bereavement, please contact us immediately. Our team is here to support you through this difficult time.